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Why are Cetaphil products suited to sensitive skin?

Across its different products, Cetaphil uses formulations that respects the skin’s natural protective barrier. We also design our products to have a pH level that complements the skin’s acid-alkaline balance. We emphasise the use of high quality ingredients, and in addition, many of our formulations are fragrance-free and hypoallergenic, making Cetaphil ideal for daily use even on sensitive skin.

Does Cetaphil test on animals?

Cetaphil Australia does not test any of its products on animals.

Who can use Cetaphil?

Cetaphil products are designed to be gentle and effective on even the most sensitive skin. This means that whether you have generally normal skin, or have acne prone or eczema prone skin, Cetaphil respects your skin and can provide the cleansing, moisturising and care that your skin needs.

We have a wide range of products available, including products made specifically for baby’s skin and hair, as well as cosmetic skincare products developed with dermatologists to help care for acne prone and eczema prone skin. 

What is Cetaphil?

Cetaphil is a line of skincare products specifically designed and clinically proven to help people take care of their sensitive skin. Cetaphil believes your skin health is what leads to beautiful, glowing skin, and so we develop all of our products with your skin’s health first and foremost in mind.

What Makes Cetaphil Different?

The Cetaphil team is dedicated to skin health, not superficial fixes. Our work is based in science and research, and to make sure that our products truly take care of your skin, we work closely with dermatologists to develop our cleansers, moisturisers and baby products. Cetaphil Cleansers and Moisturisers are suited to even the most sensitive skin.


I heard that you don’t have to wash Cetaphil Gentle Skin Cleanser off—is this true?

Cetaphil Gentle Skin Cleanser is so gentle that if you choose, you can apply it to your skin and then simply wipe it off with a cotton pad—it’s even more gentle to your skin than water! However, many of our users prefer rinsing Cetaphil Gentle Skin Cleanser off with water like more traditional cleansers. That’s perfectly fine, too.

I have oily skin. Can I use Cetaphil Gentle Skin Cleanser?

Yes, Cetaphil is suited to all skin types, and effectively removes excess oil, dirt and makeup. If you have especially oily skin, you can also try Cetaphil Oily Skin Cleanser —it does a great job of reducing shine without irritation.

Is Cetaphil Gentle Skin Cleanser a liquid soap? Does it produce foam?

No, Cetaphil Gentle Skin Cleanser is not a liquid soap, and it doesn’t foam like bar soaps or liquid soaps. However, even without the soap suds, Cetaphil does a great job cleansing your skin of excess oil, dirt and makeup, with a clinically tested formulation that is both gentle and effective.

Can I use Cetaphil Gentle Skin Cleanser every day?

Yes, you definitely can! A daily skin-care routine is important for maintaining skin health, particularly for those with sensitive skin. And our formulation is gentle enough for daily cleansing, morning and night.

Is Cetaphil Gentle Skin Cleanser a facial wash or a body wash?

Cetaphil Gentle Skin Cleanser is designed to be gentle enough for daily facial cleansing, but can also be used in the shower as a gentle and effective body cleanser.

Does Cetaphil Gentle Skin Cleanser effectively remove makeup?

Yes, while Cetaphil Gentle Skin Cleanser has a clinically tested gentle formulation, it is effective at removing excess oil, dirt and light makeup.